How can we help?

Find answers to common questions or get in touch with our support team. We're here to help your academy run smoothly.

Contact Us

Email Support

support@footballpro.app

We respond within 24 hours

General Enquiries

hello@footballpro.app

Partnerships, demos & pricing

Frequently Asked Questions

How do I set up my academy on FootballPro?

Sign up for an account at footballpro.app, complete the onboarding wizard, and you'll be guided through creating your academy profile, adding teams, and inviting coaches and parents.


How do parents access the portal?

Parents receive an invitation email from the academy with a unique enrolment link. They create an account, register their child's details, and gain access to the parent portal where they can view schedules, attendance, and communicate with coaches.


Can I manage multiple teams?

Yes! FootballPro supports unlimited teams within your academy. Players can also be assigned to multiple teams, and coaches can manage multiple squads from a single dashboard.


How do payments and subscriptions work?

Payments are processed securely through Stripe. Academies can set up subscription plans, and parents pay directly through the portal. All payment data is handled by Stripe's PCI-DSS certified infrastructure.


How is my data protected?

We take data security seriously. All data is encrypted in transit and at rest, with row-level security isolating each academy's data. Read our full Privacy Policy for more details.


I forgot my password. How do I reset it?

Click "Forgot password?" on the sign-in page and enter your email address. You'll receive a password reset link within a few minutes. If you don't see it, check your spam folder.


Can I delete my account and data?

Yes. You can request account deletion by emailing support@footballpro.app. All personal data will be permanently deleted within 30 days, in accordance with UK GDPR.

You can also review our policies:

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